REFUND POLICY
We offer a 30-day return policy for HydroNest purchases, which means you have 30 days after receiving your item to request a return.
Eligibility for Returns
-
The HydroNest must be in the same condition you received it
-
Unused and uninstalled
-
In its original packaging
-
Include the receipt or proof of purchase
BMP Supplies Inc. reserves the right to deny returns that do not meet these requirements.
How to Start a Return
To begin the return process, please contact us at:
sales@bmpsupplies.com
You must contact us before sending any product back.
Refunds
Once we receive and inspect your returned HydroNest, we will notify you of approval and process your refund in full.
Refunds are automatically issued to your original payment method.
-
Please allow 2–8 business days for the refund to appear on your statement.
-
If you do not see your refund after 10 business days, please contact us.
