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PRIVACY POLICY

BMP Supplies Inc. (“the Company”, “We”, “Us”, or “Our”) operates the website www.hydro-nest.com (the “Website”) and sells the HydroNest product(s).
 

This Privacy Policy explains how We collect, use, disclose, and protect Your personal information when You visit or use Our Website and services.
 

By using the Website, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

When You interact with Our Website, place an order, or contact Us, We may collect personal information including:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and transaction details

  • Any information You voluntarily provide through contact forms or communications
     

Usage Data

We may automatically collect information such as:

  • IP address

  • Browser type and version

  • Pages visited and time spent on pages

  • Device type and operating system

  • Referring website URLs
     

This data is used to improve Website performance and user experience.

2. How We Use Your Information

We may use Your information to:
 

  • Process and fulfill orders

  • Communicate with You regarding orders, support, or inquiries

  • Provide customer service and sales support

  • Improve Our Website, products, and services

  • Send transactional or service-related communications

  • Comply with legal and regulatory obligations
     

We do not sell or rent Your personal information to third parties.

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3. Third-Party Services

We may use trusted third-party service providers to operate Our Website and business, including:
 

  • Payment processors

  • Website hosting and analytics services

  • Shipping and logistics providers

  • Customer communication tools (including WhatsApp when initiated by You)
     

These third parties only receive information necessary to perform their services and are obligated to protect it.

4. WhatsApp Communications

Our Website includes a WhatsApp chat plugin for customer support and sales inquiries. When You choose to use this feature, You are redirected to WhatsApp’s platform and may be required to log in using Your own WhatsApp credentials.
 

BMP Supplies Inc:

  • Does not collect or store Your WhatsApp login credentials

  • Has no control over WhatsApp’s data handling or security practices
     

Any information shared through WhatsApp is governed by WhatsApp’s Terms of Service and Privacy Policy.

5. Cookies and Tracking Technologies

We may use cookies or similar technologies to:
 

  • Enable essential Website functionality

  • Analyze Website traffic and performance

  • Improve user experience
     

You can control or disable cookies through Your browser settings. Disabling cookies may affect Website functionality.

6. Data Retention

We retain personal information only as long as necessary to:
 

  • Fulfill the purposes outlined in this Privacy Policy

  • Comply with legal, accounting, or regulatory requirements
     

When information is no longer required, it is securely deleted or anonymized.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect Your personal information against unauthorized access, loss, misuse, or disclosure.
 

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

8. Your Privacy Rights

Depending on Your location, You may have the right to:
 

  • Access the personal information We hold about You

  • Request correction of inaccurate information

  • Request deletion of Your personal information (subject to legal obligations)

  • Withdraw consent where applicable
     

To exercise these rights, please contact Us using the details below.

9. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
 

If You believe a child has provided Us with personal information, please contact Us so We can take appropriate action.

10. International Data Transfers

Your information may be stored or processed in Canada or other jurisdictions where Our service providers operate. By using the Website, You consent to such transfers in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
 

Continued use of the Website after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If You have any questions about this Privacy Policy or how We handle Your personal information, You can contact Us:
 

BMP Supplies Inc.
📧 Email: sales@bmpsupplies.com
🌐 Website: www.hydro-nest.com

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